This privacy policy sets out how the One Signs website (hereafter “Site”) uses and protects any information that you give One Signs (hereafter “us”, “we” or “our”) while using the Site. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Site, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page.

What we collect The types of personal information we may collect about you include:

• Your name;

• Your contact details, including email address, mailing address, street address and/or telephone number;

• Details of products and services we have provided to you and/or that you have enquired about;

• Your browser session and geo-location data, device and network information, statistics on page views and sessions, search queries and/or browsing behaviour;

• Information about your access and use of our Site, including through the use of Internet cookies;

• Additional personal information that you provide to us, directly or indirectly;

• Any other personal information requested by us and/or provided by you or a third party.

What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• To enable you to access and use the Site;

• To contact and communicate with you via email, text message (SMS) or phone call;

• To help keep track of items you put into your shopping cart;

• For internal record keeping, administrative purposes, invoicing and billing purposes;

• For analytics, market research and business development;

• For advertising and marketing;

• To comply with our legal obligations.

Storage and security We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information. We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk.

Disclosure of personal information to third parties We may disclose personal information to:

• Our employees, contractors and/or related entities;

• Our existing or potential agents or business partners;

• Third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you;

• Third parties to collect and process data, such as Google Analytics. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.

Your rights and controlling your personal information

• Choice and consent: By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this Privacy Policy.

• Restrict / Unsubscribe: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us or opting out.

• Access & Correction: You may request details of the personal information that we hold about you or ask us to correct it if you believe it is inaccurate or incomplete.

• Complaints: If you wish to make a complaint about how we have handled your personal information, please contact us.

How we use cookies A cookie is a small file which asks permission to be placed on your computer’s hard drive. Cookies allow web applications to respond to you as an individual by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website.

Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

Amendments We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our Site.

For any questions or notices, please contact our Privacy Officer at: