Please read these Terms and Conditions (hereafter “Terms” or “Terms and Conditions”) carefully before using or purchasing from the One Signs website (hereafter “Site”, “Website” or “the Website”) or interacting with the purchasing system, customer support or other services (hereafter “the Service” or “Service”) operated by One Signs (hereafter “us”, “we”, or “our”).
One Signs™ Website Terms & Conditions Your access to and use of the Website and Service is conditional on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and Customers who access the Website, use the Service, and purchase products from One Signs. By accessing or using the Website, Service, or by purchasing Products, you agree to be bound by these Terms and our Privacy Policy.
Eligibility To be eligible to use this Website, you must be at least 18 years old. If you use the Website on behalf of a company, entity, or organisation, you must be an authorised representative with the authority to bind it to these Terms and Conditions.
Changes to these Terms and Conditions We may modify the Terms and Conditions from time to time. When changes are made, we will notify you by making the revised version available on this webpage.
Product Availability & Shipping One Signs Products are made to order. We will make every effort to ensure your purchased Product reaches you within the stated timeframe, but we make no guarantees, as issues can arise that are outside of our control. Customs clearance may increase the delivery time for some countries.
Import Duty Please note that the purchaser is responsible for any import or customs duty charges.
Purchases If you wish to purchase any Product or make use of any Service made available through this Website, you may be asked to supply certain relevant information, including but not limited to, your name, email address, delivery address, and payment information. One Signs reserves the right to change our prices and delivery schedules at any time, and the right to refuse or cancel certain orders at our sole discretion.
Payment and Invoicing Payment for all signs and products ordered through the online shop or custom design tool is taken at the point of sale. You can choose to pay by PayPal or by using a major credit card. For bespoke signs designed by us, payment is required in full before production can begin.
Our Design Service We are happy to offer a free design service to our customers, providing one or more designs for your approval at no extra charge. If you have a change of mind and wish to amend or cancel your order before the sign goes into production, we will happily offer a partial or full refund. Once a custom sign order is approved and has gone into production, we are no longer able to offer a refund.
Returns, Refunds & Warranty One Signs offers returns and refunds for faulty products only, decided on a case-by-case basis. Products include a two-year warranty that covers electrical components when used appropriately. Indoor Signs are not suitable for use outdoors or anywhere they might get wet. Inappropriate use will void the warranty. One Signs bears no responsibility for any costs incurred when installing and/or uninstalling your sign. Please contact us at [Điền Email của bạn tại đây] for any claims.
Damaged in Transit, Lost & Missing Signs Damage or missing items must be reported within 7 days of delivery of your One Signs sign to be eligible for a replacement. We use a premium express shipping service that requires a signature on delivery. If you choose to opt out of the signature on delivery requirement, One Signs will take no responsibility for lost, missing or stolen parcels marked as ‘delivered’.
Copyright and Trademarks The content, trademarks, fonts, artwork and LED neon signs for sale on the Website are the exclusive property of One Signs. You warrant to One Signs that you have copyright in, or a license to authorise One Signs to reproduce all materials supplied by you.
Restrictions on Use You agree that you will not use the Website or Design Tool to promote bigotry, hatred, violence, illegal content, or violate any third-party right, including copyright and intellectual property. You also agree not to distribute spam, use the site for unauthorized commercial purposes, or transmit any computer viruses.
Warranties, Disclaimers, and Limitations of Liability The Website and all site content are made available to you on an “as is” basis. One Signs makes no warranties or conditions of any kind, express or implied, regarding the operation of the site, accuracy of content, or products. One Signs disclaims all liability for any indirect, special, incidental, or consequential damages, loss of profits, or business interruption.